How to Unsend an Email in Outlook: A Simple Guide

How to Unsend an Email in Outlook

How to Unsend an Email in Outlook

Sending an email can sometimes lead to a wave of panic if you realize you’ve made a mistake, forgotten an attachment, or accidentally sent the message to the wrong recipient. Thankfully, Microsoft Outlook offers a feature that can come to your rescue: the ability to “unsend” an email. In this guide, we’ll walk you through the steps of unsending an email in Outlook and provide you with some helpful tips to ensure your messages are error-free. Check : IT Support Services

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The Unsend Feature: A Lifesaver in Outlook

The “unsend” feature in Outlook, often referred to as the “recall” feature, allows you to retract an email that you’ve sent, provided certain conditions are met. This feature can save you from embarrassing moments and help maintain your professional image. However, there are some limitations and precautions to be aware of. Contact for Outlook Support

Step-by-Step Guide to Unsend an Email in Outlook

Step 1: Open Outlook

Launch the Microsoft Outlook application on your computer. Make sure you’re logged in with the account you used to send the email you want to unsend.

Step 2: Navigate to the Sent Items Folder

In your Outlook mailbox, check for the “Sent Items” folder. All your sent mail can be found in this folder.

Step 3: Open the Sent Email

Find the email you want to unsend and double-click to open it. This will open the email in a new window.

Step 4: Go to the “Message” Tab

In the open email window, navigate to the “Message” tab. This tab is usually located at the top of the window, along with other tabs like “File,” “Insert,” and “Options.”

Step 5: Click on Actions.

Within the “Message” tab, locate the “Actions” group. Toggle the drop-down arrow next to “Actions.”

Step 6: Choose “Recall This Message.

From the drop-down menu, select “Recall This Message.” A new dialog box will appear, presenting you with two options.

Step 7: Select Recall Options

In the recall dialog box, you’ll see two options:

1. Delete unread copies of this message: This option will delete the email from the recipient’s inbox if it hasn’t been read yet.

2. Delete unread copies and replace with a new message: This option lets you replace the recalled email with a new one. This is useful if you need to correct mistakes or provide updated information.

Step 8: Choose Your Preference

Select the appropriate option based on your situation. If you simply want to retract the email, choose the first option. If you want to replace it, choose the second option and compose the new email.

Step 9: Click OK.

Once you’ve made your choice, click OK. Outlook will then attempt to carry out your request.

Limitations and Precautions

While the unsend feature in Outlook can be incredibly useful, there are some important points to keep in mind:

1. Read Receipts: If the recipient has already read the email or their email client doesn’t support the recall feature, the email won’t be recalled.

2. Recipient’s Permission: If you’ve sent the email to a distribution list or multiple recipients, you’ll need the recipient’s permission to recall the message.

3. Email Server Requirements: Both your email server and the recipient’s email server must be Microsoft Exchange for the recall to work.

4. Timing: The recall feature might not work if the recipient’s email client retrieves messages at short intervals.

5. Inaccuracies: Even if the email is successfully recalled, the recipient might have already seen parts of the message in their preview pane or notifications.

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Tips for Error-Free Emails

To minimize the need for recalling emails, here are some tips for sending error-free messages:

1. Double-Check Recipients: Ensure you’re sending the email to the right recipients before hitting the send button.

2. Attach Before Sending: If you’re attaching files, do so before composing the email to avoid forgetting the attachment.

3. Review Content: Take a moment to review the email content for typos, grammatical errors, and clarity.

4. Use Delayed Sending: Some Outlook versions allow you to delay the sending of an email for a few minutes. This gives you a window to unsend the email before it’s actually sent.

5. Test Recalls: If you’re unsure about the recall feature, send a test email to yourself and practice recalling it.


Great! Now you understand how to unsend an email in Outlook, it can save you from potential mishaps and help you maintain a professional image. By following the step-by-step guide and keeping in mind the limitations and precautions, you can confidently use this feature to rectify email mistakes. Remember, prevention is key; taking the time to review and verify your emails before sending them can greatly reduce the need for recalls.

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